Madeira's port agent since 1888

Your ship arrives in Madeira Islands at 07:00. What happens next?

Same ports. Same team. Zero learning curve.

More than 135 years of company history. Over 70 years of combined team experience in Madeira's ports. We work the same three ports, every day, with the same people. There is no learning curve, no handover risk, no guesswork.

TUI, Fred. Olsen, MSC, Norwegian, Royal Caribbean and many others rely on us, some for over 80 years. Ready when you are.

What we resolve before you ask

Port Clearance, pre-arrival to post-departure, no surprises.
Crew Changes, immigration and documentation, end to end.
OPL Calls, spare parts, provisions and supplies, on time.
Medical Assistance, shore-side emergencies, coordinated immediately.
Shore Excursions, via DMC Madeira, your passengers cared for.
Ship Chandlery, all maritime supplies, across all three ports.
See all services

Who we serve

Cruise, from turnaround calls to transit, for the world's leading cruise lines.
Superyachts & Yachts, discreet, complete support for visiting yachts and their crews.
Cargo & Tankers, containers, bulk, RO-RO and liquid bulk at Caniçal.
MSC, full agency for both cruise and container operations.
Explore sectors
Ports of operation

Three ports. One trusted agent.

Ports & islands
port-funchal-card · 800 × 450 · 16:9
Mobile safe area · central 450 × 450
Funchal
Cruise, megayachts, naval vessels
Pier 2425 m-9.00 m
Pier 3347 m-10.00 m
Pier 6260 m-8.00 m
port-porto-santo-card · 800 × 450 · 16:9
Mobile safe area · central 450 × 450
Porto Santo
Cruise and tender operations
Quay195 m-7.00 m
Tenderlarge shipsat anchor
Inner basinships≤120 m
port-canical-card · 800 × 450 · 16:9
Mobile safe area · central 450 × 450
Caniçal
Commercial and cargo port
North Pier400 m-7.00 m
From Funchal19 kmeast
CLCMliquid bulk≤180 m

The Desertas and Selvagens: We are among the very few agents with the experience and permissions to support calls to Madeira’s protected nature reserves.

Berthing data is indicative and subject to confirmation with APRAM / port authority.

Why JFM Shipping

0+
More than 135 years, of continuous operation, founded 1888, fifth generation, family-owned.
0/10
9.82 / 10 client satisfaction score, independently audited by Bureau Veritas.
0
Funchal · Porto Santo · Caniçal
24/7
Always on, 24 hours a day, 365 days a year, maximum 24-hour response to any enquiry. Uniformed staff, punctual attendance on arrival, feedback surveys on every single call.
ISO 9001 certified, since 2002, the first shipping agency in Madeira to achieve it (Bureau Veritas).
Member of Multiport, AYSS and CLIA.
Operational continuity, a dedicated internal system keeps us reachable and coordinated even through service interruptions and emergencies.

They already trust us

  • TUI Cruises
  • Norwegian Cruise Line
  • Royal Caribbean
  • Celebrity Cruises
  • Mein Schiff / TUI
  • Virgin Voyages
  • Fred. Olsen
  • Hapag-Lloyd
  • Oceania
  • National Geographic
  • MSC

DMC Madeira

Our sister company, DMC Madeira, specializes in shore excursions and destination management across the island.

Frequently asked questions

Who is the port agent in Funchal, Madeira?

JFM Shipping (João de Freitas Martins, SA) has been a port agent in Funchal since 1888, serving Funchal, Porto Santo and Caniçal, with a client satisfaction score of 9.82/10 independently audited by Bureau Veritas.

What services does a ship agent provide in Madeira?

Full port agency: clearance and documentation, crew changes, provisioning and ship chandlery, OPL calls, medical assistance, cargo operations and shore excursions via DMC Madeira.

Is JFM Shipping available outside office hours?

Yes. Operations are reachable 24 hours a day, 365 days a year, with a maximum 24-hour response to any enquiry.

Tell us your next Funchal call. We'll handle the rest.

+351 291 239 003 · jfmshipping@jfmshipping.com · www.jfmshipping.com