Your crew and your vessel, looked after in port.
When your ship is in port, the needs are many and the time is short. We handle them all, from a single crew change to a full medical emergency, so the master can focus on the ship and the call stays on schedule.
Crew services
- Crew changes, planned and coordinated end to end.
- Immigration and visas, all formalities with the local authorities.
- Repatriation and joining crew, transfers, flights and accommodation.
- Transport to and from Madeira airport and the city.
- Crew welfare ashore, from everyday needs to urgent requests.
Vessel husbandry
- OPL calls, delivery of spare parts, provisions and supplies off port limits.
- Spare parts, customs clearance and delivery to the vessel.
- Fresh water supply and stores.
- Technical assistance, arranging repairs, surveys and specialists.
- Cash to master.
Medical assistance
- Shore-side medical emergencies, coordinated immediately with Funchal's hospitals and clinics.
- Pharmacy, supply of medicines and medical stores.
- Medical disembarkation and follow-up when a crew member must stay ashore.
The JFM difference
A request at 03:00 is answered at 03:00. We are reachable 24 hours a day, 365 days a year, with a maximum 24-hour response to any enquiry, and usually far faster. Our team knows who to call in Funchal, and they answer.