A published schedule leaves no room for error.
Cruise calls run on precise timing. Thousands of passengers, fixed departure times, and a reputation riding on every call. We handle cruise operations in Funchal and Porto Santo with the precision the schedule demands, for the world's leading lines.
What we manage
- Turnaround and transit calls, planned to the minute.
- Berth booking and confirmation with the port authority.
- Passenger embarkation and disembarkation, coordinated with the terminal.
- Shore excursions, through our sister company DMC Madeira.
- Crew changes, immigration and medical assistance.
- Provisions, fresh water and bonded stores.
- Statements of Facts and disbursement accounts, accurate and on time.
Madeira as a cruise destination
Funchal is one of the Atlantic's most popular cruise calls, on the routes between Europe, the Canaries and North Africa, and a favorite for New Year's Eve. Its international terminal at Pontinha handles the largest ships afloat. Porto Santo offers cruise and tender calls a short hop away.
Lines that trust us
TUI Cruises, Norwegian Cruise Line, Royal Caribbean, Celebrity Cruises, Fred. Olsen, Hapag-Lloyd, Oceania, MSC, Virgin Voyages and many others. Some have called with us for over 80 years.
In operation
The JFM Shipping difference
Same ports, same team, every day. We know the terminal, the authorities and the schedule. Our client satisfaction score is 9.82 out of 10, independently audited by Bureau Veritas.
Frequently asked questions
Which cruise lines does JFM Shipping serve in Madeira?
TUI Cruises, Norwegian Cruise Line, Royal Caribbean, Celebrity Cruises, Fred. Olsen, Hapag-Lloyd, Oceania, MSC, Virgin Voyages and others. Some have called with us for over 80 years.
Can Funchal handle large cruise ships?
Yes. Funchal’s piers take the largest ships afloat, Pier 2 at 425 m and Pier 3 at 347 m, served by an international passenger terminal at Pontinha.
Do you organize shore excursions for cruise passengers?
Yes, through our sister company DMC Madeira, which specializes in shore excursions and destination management across the island.