Everything a port call requires, handled by one team.
We manage the full scope of a port call at Funchal, Porto Santo and Caniçal, for cruise ships, yachts, cargo and tankers. From clearance and documentation to crew, supplies and cargo operations, you deal with one agent and one point of contact.
Full Port Agency
The complete port call, pre-arrival to post-departure. Documentation, clearance, Statements of Facts, disbursement accounts, and coordination with port authorities. We represent your interests on the ground and keep the call on schedule.
Husbandry & Crew Services
Everything your crew and vessel need in port. Crew changes, immigration and visas, repatriation, medical assistance, pharmacy, spare parts and OPL calls. Coordinated end to end, on time.
Cargo Services
Cargo operations at Caniçal and beyond. Stevedoring, container control and supervision, surveys, inland haulage, and freight forwarding by air and sea.
Ship Chandler & Provisioning
All maritime supplies across the three ports. Provisions, fresh water, stores and bonded goods, delivered reliably and on schedule.
Additional services
- Bunkering, fuel coordination, usually under the owner's international contracts, handled locally by us.
- Waste collection and MARPOL disposal.
- Shore excursions, via our sister company DMC Madeira.
- Line representation, sales support and collection of freight and charges.
Frequently asked questions
What does full port agency include in Madeira?
Pre-arrival coordination, berth booking, all clearance and documentation, pilotage and mooring arrangements, Statements of Facts, disbursement accounts and on-the-ground attendance throughout the call.
Can JFM arrange bunkering in Madeira?
Yes. We coordinate fuel locally, usually under the owner's international contracts, alongside waste collection and MARPOL disposal.
Do you deliver supplies off port limits (OPL)?
Yes. We deliver spare parts, provisions and supplies off port limits, coordinated with your schedule.